Due to some essential planned maintenance being performed by our email service provider, some of our email-based services will be unavailable during the following time period:

Saturday 14th September 21:00 (BST) to Sunday 15th September 01:00 (BST)

First off, don’t worry - you will be able to access the game as normal during this time!

However, if you need to do any of the following, we would recommend that you do before or after this four-hour time frame:

• Change passwords
• Add/Remove a registered email
• JAG: Add a device/remove a device/set up
• Refer a Friend

Our email service provider will do their utmost to keep this time to an absolute minimum. If, after the above time period, you try any of the above and do not receive the emails you need, please be patient and try again after 30 minutes.

Thank you for your patience while this important work is carried out.

Jagex Customer Support