Doesn't bother nor worry me at all. Just focus more of your time and staff on RuneScape, Jagex.

I didn't want to make a dedicated thread for this so I feel like this title is well suited.


Super silly that customer service revolves around Twitter.
Thread here:

Okay, that's seriously fucked up.

This honestly doesn't surprise me..

Saw it on reddit this morning, there'll be a lot of bad blood if this happens again

Jagex just fail on a lot of levels 

Wow.. so professional.. =_=

They pretty much give accounts away, yet they can't rollback my stats.. Pathetic

Part of me thinks this company has been slowly dying since Andrew Gower left.

Then part of me thinks they are making more money than ever...it's a business after all.

RuneScape Team Changes
Community | 25 May 2015
Hi everyone,
While announcing team changes to the community isn't something we do regularly, I thought I would share some exciting changes to the RuneScape Team.
Mod Osborne has been promoted to Lead Designer of RuneScape. With his unquenchable passion, creative skill and energy, Mod Osborne will oversee RuneScape's creative design, assisting the content teams, tackling RuneScape's bigger design questions, and driving forward our creative ambitions for the main game. Ultimately, he's taking responsibility for the game's overall design.
Mod Conor may be new to many of you, but he's been a Jagex stalwart for a number of years now. He will undertake the role of Senior Producer and oversee all of the RuneScape game teams. Mod Conor has done a great job in helping a number of our teams get organised, energised and more efficient, including our technology and content groups. Mod Conor now takes responsibility for RuneScape's entire production pipeline, ensuring we can realise our big ambitions for content in the future.
As some of you know, Mod Dean recently left Jagex and left a big gap that we needed to fill. I'm pleased to say that Mod Drew - the driving force behind many improvements across technical development - will be taking responsibility for this. In his new role as Content Development Manager, Drew will take responsibility for content and technical development disciplines, coding standards and skills development within the RuneScape Team.
In Mods Osborne, Conor and Drew we have a really strong leadership team as we look forward to a stellar summer, Invention, RuneFest 2015 and our 15th anniversary celebrations next January. We have a special Developer Q&A planned with all three next week where we will be discussing future plans and updates and longer term aspirations for the game.
I, as Head of Studio, and Mod Mark, as overall studio Design Director, will still be giving guidance and ideas. but as our attention is spread across multiple development teams - including Chronicle, our upcoming RuneScape strategy card game - it will be Mods Osborne, Conor and Drew leading the day-to-day development of RuneScape.
Please join me and the RuneScape Team in congratulating them all.
Mod Pips