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Offline TexoDanks

Cannot log in
« on: December 01, 2015, 19:45:29 »
I have tried re downloading the client and still it runs super slowly  at login until the error connecting to server message comes up. I donut know what to do :/
A horse is a horse, of course of course.

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Offline Redtunnel

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  • Join Date: Sep 2011
  • 2655
  • Gender: Male
  • Awards For Capping 52 Times Won three CTS games tournaments This player has 99 in the skill: Firemaking! This player has 99 in the skill: Farming! This player has 120 in the skill: Woodcutting!
  • Rsn: Redtunnel
Re: Cannot log in
« Reply #1 on: December 01, 2015, 20:13:36 »
That error message could have a number of causes. Is it just the Runescape client not working or other websites/services too? Did you recently update your antivirus software?

If a lot of other websites aren't working as well, it's probably a DNS issue. In that case your ISP's default DNS servers could be poorly configured and perhaps caching old records. If the game servers had all changed IP lately or something, but it would be affecting a lot of people if so, namely anyone using that DNS. In any case, if it's a DNS issue, you could try using Google's DNS servers:
1. Open start and search "Network connections"
2. Right-click your local area connection and select properties
3. Click on internet protocol version 4 (TCP/IPv4) and select properties
4. Click on "Use the following DNS server addresses":
Preferred DNS server: 8.8.8.8 and alternate DNS server: 8.8.4.4
5. Save the changes

Some AV softwares are known to block RS. Avast for example. You could try adding *.runescape.com/* (with the stars) to its exclusion list or disabling the AV altogether while trying to load the client.
"The purity of a person's heart can be measured by how they regard cats"



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Offline Cool like Redtunnel

Re: Cannot log in
« Reply #2 on: December 02, 2015, 00:12:12 »
A bit late, I hope your problem is fixed.

However, currently browsing Reddit and saw that the multiple people were having this issue.

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Offline Redtunnel

  • *
  • Join Date: Sep 2011
  • 2655
  • Gender: Male
  • Awards For Capping 52 Times Won three CTS games tournaments This player has 99 in the skill: Firemaking! This player has 99 in the skill: Farming! This player has 120 in the skill: Woodcutting!
  • Rsn: Redtunnel
Re: Cannot log in
« Reply #3 on: December 02, 2015, 00:52:41 »
A bit late, I hope your problem is fixed.

However, currently browsing Reddit and saw that the multiple people were having this issue.
Interesting, got a link to any of the topics? I'm curious to see what the cause is, if they share a DNS server that's bad or if it's something todo with the AV or maybe even a windows update :P
"The purity of a person's heart can be measured by how they regard cats"



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Offline Cool like Redtunnel

Re: Cannot log in
« Reply #4 on: December 02, 2015, 01:47:37 »
A bit late, I hope your problem is fixed.

However, currently browsing Reddit and saw that the multiple people were having this issue.
Interesting, got a link to any of the topics? I'm curious to see what the cause is, if they share a DNS server that's bad or if it's something todo with the AV or maybe even a windows update :P






 

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